Fewer customers to mean partial closure for Belgian Post Offices

The number of customers who use Belgian Post Offices has fallen by 25% since 2010, according to a report in La Dernière Heure. As a result, 179 Post Offices across the country will only be open on a part time basis.

The government minister who oversees Bpost, the Belgian Post Group, has said that the range of ways that people can now send mail or parcels has contributed to the fall in numbers in local branches of the Post Office. Alexander De Croo added that despite the closures the quality of service will “remain everywhere.”

The decision to change the opening hours of 179 Post Offfices was taken on June 28th with the changes coming into force on September 5th 2016. However it is not all bad news, particularly in the Brussels region, as several Post Offices around the capital will in fact have extended opening hours to cope with demand.

During the same period as the footfall in Post Offices fell, the number of visits to the postal website almost doubled from 9.2 million hits in 2010 to 17.6 million hits last year.

Photo: Creative Commons / Jean Housen